Tufts Tickets

Tuftstickets.com

Tufts Tickets is the student organization ticketing system managed by the Office for Campus Life. All student organizations must use the Tufts Tickets system for selling and distributing tickets for student organization events. Departments and offices may also utilize Tufts Tickets for ticketing events. (Note: For events in Aidekman (Cohen Theatre) student organizations may use the Cohen Box Office ticket service; contact Cohen Box Office for information).

To sell tickets on Tufts Tickets, online or at the Information Booth, fill out the Ticket Sales Contract at least 5 business days before your ticket sales date.

Setting up your Tufts Tickets account:

  • Tufts Community Member: login with your Tufts UTLN and Password, set up your account using your Tufts.edu email address
  • Non-Tufts, General Public: create a login to purchase tickets available for the general public

Purchasing Tufts Tickets:

  • Tickets purchased online are payable by credit card only. Credit card transactions are subject to a transaction fee that pays for the service and is not revenue for the Office for Campus Life or the student organization/department selling tickets, which starts at $1.50. Higher fees are assessed for higher priced tickets.
  • Tickets on Tufts Tickets may be available to purchase at the Mayer Campus Center Information Booth which accepts cash and JumboCash. Please note that not all tickets are available at the information booth.  Please check event details or call the Information Booth at 617-627-3145 for more information.

Ticket Confirmation:

  • When you purchase a ticket (free or for cost), you will receive a confirmation email immediately to the email address associated with your purchase. If you do not receive a confirmation email, you did not purchase a ticket. Please try again and if issues persist, please contact OCL@tufts.edu. It is your responsibility to save your confirmation email in case you encounter any issues.

Refunds/Exchanges:

  • All Tufts Tickets are non-transferable and non-refundable at all times.

Account Issues:

  • “Tickets not available for my user type”
    • Are tickets on sale yet? Check date/time of ticket sales.
    • Current Undergraduate Student
      • Senior events: Tickets available to seniors only. If you are a senior and are experiencing issues, contact OCL@tufts.edu with your student ID number
      • If you are a current undergraduate student and are experiencing issues for non-senior events, your account may have reverted to general public due to an IT error or if you changed information on your Tufts Ticket account. Please email OCL@tufts.edu with your student ID number
    • Tufts Staff/Faculty/Graduate Students
      • Some tickets are available to undergraduate students only because the funding for these events are subsidized by the undergraduate student activities fee.
      • If tickets are open to staff/faculty/graduate students/general public, please email OCL@tufts.edu with any issues.

Tickets Issues:

  • Are tickets sold out?
    • Tickets for high demand events may sell out quickly. These tickets may resurface within 20 minutes of the sales time if people do not complete the checkout process and their transaction is timed out.  If an event says it is sold out after 30 minutes of sales time, they are most likely sold out.  You can inquire at the Mayer Campus Center Information Booth at 617-627-3145.
  • I cannot print my ticket from my account.
    • Log in to Tufts Tickets. Select ‘My Account’ > ‘Print My e-Tickets’ > select correct event ticket and print or pull up on your smart phone.
    • If the ticket is not there, refer to your confirmation and send your Record Locator to OCL@tufts.edu with your student ID number. If you do not have a confirmation, you did not purchase a ticket.
    • If you purchased a ticket at the Information Booth, it will not show up in your e-Tickets. Contact OCL@tufts.edu with your student ID number if you lost your physical ticket.
  • I am graduating but cannot purchase senior event tickets.
    • Senior status is designated by the Registrar’s Office to purchase Senior Class Event tickets; this could be the issue. Please email OCL@tufts.edu with your student ID number.

 

If you have any other issues or questions regarding Tufts Tickets, please email OCL@tufts.edu with “Tufts Tickets” in your subject line.